Question 1

What is Dentalverse?

Accepted Answer

Dentalverse is an online educational platform for dental students, educators, and professionals. It combines a curated study reference library with AI-powered learning tools, INBDE preparation, and a daily Memory Engine to help you study more effectively and prepare for exams.

Question 2

What do I get with my subscription?

Accepted Answer

Full, unlimited access to every feature: the complete study reference library (drugs, anesthesia, medical conditions, procedures, tooth atlas, clinical mistakes), all AI study tools (Teach Me, Quiz Me, AI Study Chat, Deep Dive, Confusion Detector), INBDE Prep with 3,386+ study cards, Memory Engine with daily personalized content, social features, personal notes, study folders, and progress tracking.

Question 3

Is Dentalverse free?

Accepted Answer

Yes! Free accounts are permanent and give you access to a sample of every content area. You can explore the app at your own pace. Upgrade to Pro whenever you want to unlock all content and AI tools.

Question 4

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel anytime from your account settings. Monthly subscribers retain access until the end of their current billing period. Annual subscribers retain access until the end of their annual term. No cancellation fees apply.

Question 5

How does billing work?

Accepted Answer

Subscriptions are billed either monthly ($29.99/month) or annually ($239.99/year, equivalent to $20/month). Payments are processed securely through Stripe. Your subscription auto-renews unless cancelled.

Question 6

What if I run out of AI credits?

Accepted Answer

Pro subscribers get 100,000 AI credits per month. If you use them all, you can purchase a one-time recharge of 50,000 extra credits for $5, or wait for your budget to reset at the start of your next billing period. Unused recharge credits carry over to future months and are never lost — even if your subscription lapses temporarily.

Question 7

Where can I see my credit usage?

Accepted Answer

You can view your total credit consumption, remaining balance, and per-feature breakdown in Settings → AI Usage. Individual AI responses do not display credit usage — tracking is only visible on the usage page. Credit tracking begins from the day your Pro subscription starts and resets each billing period. Free plan users do not have credit tracking.

Question 8

Is Dentalverse a medical or telehealth service?

Accepted Answer

No. Dentalverse is strictly an educational platform. All content is designed for learning and exam preparation purposes only. It is not a substitute for professional dental or medical advice, diagnosis, or treatment.

Question 9

What AI features are included?

Accepted Answer

Dentalverse uses AI to power study tools: Teach Me converts uploaded lecture PDFs into structured study material; Quiz Me generates practice questions; AI Study Chat answers your dental education questions; Deep Dive explores complex topics; and Confusion Detector helps identify knowledge gaps.

Question 10

Who creates the content?

Accepted Answer

All reference content in Dentalverse is curated from established dental and medical educational sources and guidelines. Content is regularly reviewed and updated to reflect current educational standards.

Question 11

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure payment processor, Stripe. All transactions are encrypted and PCI-compliant.

Question 12

Can I use Dentalverse on my phone?

Accepted Answer

Yes. Dentalverse is fully mobile-responsive and works on any device with a web browser — phone, tablet, or desktop. No separate app download is required.

Question 13

Is my data safe?

Accepted Answer

Yes. We use industry-standard security practices including encrypted connections (HTTPS), secure authentication, and row-level database security. We do not sell your personal data. See our Privacy Policy for full details.

Question 14

How do I contact support?

Accepted Answer

You can reach us through our Contact page. We aim to respond to all enquiries within the same day.

Frequently asked questions

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Frequently asked questions

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